Your Full Stack Zendesk Administrator.

Zendesk is not only the number 1 cloud-based customer support platform, but also offers countless benefits and opportunities for your business. As with any tool, the right usage is critical to its ultimate success.

Instead of customizing your processes to Zendesk, you can set up the platform to suit your needs. - That's exactly where I support you!

Together we will find an individual and perfectly fitting solution for your company. I use my broad expertise, from the front-end to the REST API Data Integration.

I am looking forward to hearing from you!

Zendesk Administrator Certificate

Services

  • Code

    I develop internal application with a high level to detail and through my years of hands-on experience. I use front-end technologies like vue.js and back-end solutions like REST APIs, node.js and Amazon AWS.

  • Zendesk Setup

    I offer comprehensive support in setting up a bespoke and professional customer service system. I rely on my proven know-how from the setup to the use of HTTP targets and the setup of all Zendesk packages.

  • Consulting

    As a true Zendesk expert, I offer consulting services around Zendesk and the management of customer service departments. In addition to that I conduct effective 1-on-1 training sessions for all things Zendesk.

Zendesk Stack

  • Zendesk Support Support
  • Zendesk Guide Guide
  • Zendesk Explore Explore
  • Zendesk Chat Chat
  • Zendesk Talk Talk
  • Zendesk API API

Code Stack

  • HTML5
  • CSS3
  • ES6 JS
  • vue.js
  • node.js
  • Zendesk Apps Framework V2 ZAF V2

Cloud Stack

  • AWS EC2 AWS EC2
  • Google Firebase Firebase
  • Google Apps Script gAppS
  • Integromat Integromat
 

Get in touch with Robert

 

You can easily reach me by e-mail or via LinkedIn.
I look forward to hearing from you and to supporting you promptly!